Working collaboratively in a crisis?

1. Pivot your team around missions and root your work in relationships

2. Encourage the team to be open and vulnerable so they feel supported

3. Continuously evaluate & share what you’ve learnt to be able to respond to a changing situation

  • Check bias at the door
  • Assume positive intent
  • Be consistent and accountable

4. Distinguish work and home to create a sense of work-life balance

5. Take time to reflect while still responding to the crisis



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Head of Policy Design, Scrutiny & Partnerships @newhamlondon #localgov Co-founder of #systemschange & #servicedesign progs. inspired by @cescaalbanese