When have you felt listened to?

2 min readJun 18, 2024



In instances where I’ve felt truly listened to, I’ve not only felt valued, but I’ve also experienced a sense of empowerment. This feeling of being heard has opened me up to new perspectives, allowing me to approach problems with a fresh mindset.

When I’ve dedicated my time to active listening, without the distraction of formulating my response, I’ve found a deeper connection with others. This genuine attention has sparked my curiosity, leading to more engaging conversations and collaborative ideas.

I’m good at switching to “coaching” mode with people I know people and less so with people I don’t, perhaps because I feel the need to be more performative.

I’ve learned from getting tips from colleagues and these articles:

Active Listening: What Is It And How To Improve It

Active listening is mainly used in counseling, training, and conflict resolution. But it shouldn’t. At least not just…

How to get better at Listening

Listening is one of the most essential skills of a designer. Few of us know how to listen to others…

How to Improve Your Listening Skills

Listening comprehension is the base skill. We have to understand to have conversations

How to Cultivate the “Silent” Art of Active Listening

What makes us bad at listening, and how can we improve?

Practical Listening Skills: the Most Difficult

Remember, we are constantly learning and growing. We genuinely develop our skills through practicing what we find challenging. So, let’s embrace the journey of becoming better listeners.

The Power of Listening

The other day, my friend asked me, “What do you think are my greatest strengths?” and after I took the time to reflect…

When have you felt listened to?

What did it feel like?

So, how can we become better listeners? What steps can we take to cultivate this ‘silent’ art of active listening? I believe it starts with awareness and a genuine desire to understand others. What are your thoughts on this?




Head of Policy Design, Scrutiny & Partnerships @newhamlondon #localgov Co-founder of #systemschange & #servicedesign progs. inspired by @cescaalbanese