What can we learn from scenarios?

noelito
3 min readApr 20, 2024

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How could we use insights from scenarios to anticipate rather than wait and see if they emerge or not?

How can we support greater connecting between people of different cultures, class and geographies, not just through community activities but in how we deliver services, design spaces or create new standards.

If neighbourhoods could increasingly be dominated by specific demographies, how can we reduce that? If we have greater changes in family, friendship and work structures that affects how people spend their free time and look out for each other, how can we both enable people & innovators to design solutions to those changes, so we design in greater opportunities for solidarity (i.e. intergenerational), collective responsibility and flexibility (i.e. adaptive design).

What role should councils play to support people to take advantage of these changes?

If opportunities for people are growing for them to pool their resources with people like them to save money and belong to a community, how can we use the design principles of those projects to people can easily create similar forms of collective goods in their neighbourhood (i.e. Everyone Everyday), support people who are developing these in an informal way to scale them (i.e. Share Lab and Fair by Design) or create the policy environment that embeds commons as a way of doing things across local government’s policy levers (i.e. Bologna Regulation for Commons, Seoul Sharing City, Ghent Public-Commons Partnerships)?

If organisations are personalising services to needs and desires of people who can pay extra for that personalisation (i.e. care, concierge), how can we create the environment and business models for organisations to design personalised services to people who are most in need (i.e. pool personal budgets), without the personalisation isolating people from their support networks or creating dependence.

If digital services shape how people work, socialise and travel (i.e. Uber, Airbnb), meet others (i.e. Tinder) with the impacts that has financially (i.e. cheaper than hotels versus reducing supply of housing for Airbnb), socially (meet someone with your interests versus homogenising couples), how can we design in behaviours in digital services that instead mean everyone benefits and shares growth to the economy (i.e. Fairbnb, cooperative model of sharing economy, i.e. platform coops) or socialisation (i.e. Good Gym, Casserole).

If consumer services could increasingly be provided on demand” either in public spaces or in people’s homes, what happens if people don’t go to restaurants or pubs because they can get better quality takeaways or even gigs in their hubs, or if public spaces become just spaces to consume and be marketed. And that people become increasingly want to consume and dispose of more?

How do you create a better alternative if it’s easier to shop online for the basics, who not create high streets that are less “clone towns” and have more of a unique character that attracts people to want to experience difference?

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noelito
noelito

Written by noelito

Head of Policy Design, Scrutiny & Partnerships @newhamlondon #localgov Co-founder of #systemschange & #servicedesign progs. inspired by @cescaalbanese

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