Tracking impact in the open air: how to capture feedback in public spaces

  • Uncover the unseen: Reveal underlying issues and topics
  • Value feeling as well as need: collect emotional, sensory and experiential data and take it as seriously as facts and figures
  • Stimulate new ideas and behaviours: encourage deeper interaction with spaces
  • Design empathetic spaces: Think about what conditions would encourage people to share and interact in the spaces they use everyday

How could you capture feedback in the open air while physical distancing?

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Head of Policy Design, Scrutiny & Partnerships @newhamlondon #localgov Co-founder of #systemschange & #servicedesign progs. inspired by @cescaalbanese

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Head of Policy Design, Scrutiny & Partnerships @newhamlondon #localgov Co-founder of #systemschange & #servicedesign progs. inspired by @cescaalbanese

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