The changing role of public servants

Why is innovation needed?

  • A crisis or a need
  • The curiosity of people to learn from others
  • Collaboration to bring new tools & resources to create the tools

How can we stimulate and encourage more innovation in a local government context?

  1. Mobilise people around causes that have a visible impact on people’s lives and that can be tackled at an individual, community and institutional level
  • Enables people to immerse themselves in experiences that give them the confidence & context to take part in more structured activities
  • Provides stepping stones for people to work differently so that they can take the skills developed and take them back into their teams
  • Use skills that councils wouldn’t normally call upon to tackle an issue, in this case getting industrial designers to prototype furniture in overcrowded housing, storytellers to develop narratives with young people to develop new youth hubs or product designers to help separate waste better.
  • For staff: New teams forming as a result of a redesign of a new programme or new staff
  • For partners: New partnerships or collaborations as a result of a change in commissioning or practice
  • For residents: People leaving school/work or joining college/university or the workplace or going through a crisis
  1. Mobilise people around causes that have a visible impact on people’s lives and that can be tackled at an individual, community and institutional level
  2. Root innovation in the distinctive identities & strengths of the place’s neighbourhoods to develop a movement that celebrates the creativity of its local communities and economies
  3. Enable staff, partners & residents to experience, experiment & embed innovative ways to tackle issues together, Public Collaboration Lab
  4. Focus on inviting people to participate at points in time that will have the greatest impact on them
  5. Help the innovation scale at a human level

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