New operating models for local government

noelito
1 min readSep 18, 2024

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After reading the publication by Jenni Lloyd, Programme Manager at NESTA, on New Operating Models for Local Government and blogging my reflections, I invited her to share their reflections at the London Policy & Strategy Network on how what councils could learn from this, which you can see in the video above. We then broke out into groups:

What’s needed to make the new operating models mainstream?

  • Strong leadership
  • Political buy-in
  • Resource allocation is not just a task, but a strategic move that can ensure the smooth transition to new operating models in local government.
  • Engagement and communication
  • Cultural change
  • Looking ahead and taking the time to plan to get things right
  • Risk-friendly and agile governance is essential for the successful implementation of new operating models for local government.?
  • Viewing the financial situation in a different light to only focusing on where cuts can be made
  • Wider acceptance and knowledge of complex systems, i.e., outcomes are emergent properties of the system vs. those specifically attributable to the intervention.
  • Becoming the norm

How could we accelerate that happening?

  • Community of practice for support as you’ve brought in new operating models
  • Start somewhere, go everywhere! I’m looking to speak with different colleagues and stakeholders.
  • Find out where the ‘energy’ is to do things differently and start there initially.
  • Make people curious!
  • Demonstrating effective outputs
  • Structure change
  • Learn from the voluntary & community sector?

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noelito
noelito

Written by noelito

Head of Policy Design, Scrutiny & Partnerships @newhamlondon #localgov Co-founder of #systemschange & #servicedesign progs. inspired by @cescaalbanese

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