Mapping unmet needs

1. What we feel is wrong

In some cases, recognising what’s wrong is understanding the world as it is and the world as you’d like it to be. For London Citizens, this approach helps show people how they can create a purpose around which their community can organise.

2. What we see that’s wrong

Putting the spotlight on the gaps in society is a very powerful way to create disruption — from uncovering unmet needs, mapping crises and responses to them, mapping unused assets to exposing the black box of power structures such as Wikileaks. Mapping unmet needs right at the start of my career has shaped my thinking ever since (as well as a better grasp of uphill dairy farming!).

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noelito

noelito

Head of Policy Design, Scrutiny & Partnerships @newhamlondon #localgov Co-founder of #systemschange & #servicedesign progs. inspired by @cescaalbanese