How do we develop a whole systems approach to resilience?

1. Put yourself in others’ shoes

2. Start with what people value

3. Create experiences that embody your values

4. Seed change throughout the system

5. Support people to change their behaviour

6. Assemble all the actors involved in the system to build change

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noelito

noelito

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Head of Policy Design, Scrutiny & Partnerships @newhamlondon #localgov Co-founder of #systemschange & #servicedesign progs. inspired by @cescaalbanese