How can we work with residents to understand how people across the local area are tackling issues?

In my previous posts on how we can help people improve their understanding of the area to improve collaboration in improving outcomes, I’ve focused on helping services identify opportunities to influence positive behaviour and understanding the challenges & opportunities to develop neighbourhood-based solutions. In this post, I’m focusing on working with residents to understand how people across the local area is tackling issues.

As a council, we report how we are delivering through our Corporate Delivery Plan, Outcomes Framework performance and council-facilitated community activity from our platform Newham Co-Create, as well as our community assemblies. I’ve blogged before about the resident insight we have and you can see some examples below. However, we don’t have connected ways of seeing what residents and local organisations are doing to improve our local area, which is often not initiated by the council.

We will be using the qualitative & quantitative insights, engagement with services, partners & residents, to:

To do this, we will:

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noelito

Head of Policy Design, Scrutiny & Partnerships @newhamlondon #localgov Co-founder of #systemschange & #servicedesign progs. inspired by @cescaalbanese