Framing the crisis

https://www.abtasty.com/blog/framing-effect-ux-testing/

In this practical and uplifting blog, Alice Sachrajda says “just as every story has a beginning, middle and an end so does the pandemic. But the difference is, this is a story that hasn’t been written yet. It’s an open book and we all have a role to play in shaping the story that unfolds”.

There are also more great “Tips for framing covid19” from Ella Saltmarshe. And the Frameworks Institute are “pulling guidance from twenty years of framing research and practice to help advocates and experts be heard and understood in a time of global crisis” in a series of briefings.

Julia Unwin writes well on language and other aspects of our response to the crisis. She also contributed to this Compass podcast alongside Jennifer Nadel and David Robinson.

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Head of Policy Design, Scrutiny & Partnerships @newhamlondon #localgov Co-founder of #systemschange & #servicedesign progs. inspired by @cescaalbanese

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Head of Policy Design, Scrutiny & Partnerships @newhamlondon #localgov Co-founder of #systemschange & #servicedesign progs. inspired by @cescaalbanese

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