Between formal and informal leadership

Developing people’s leadership capability

What I like most about leading?

  • creating different ways of working in which people develop a strategy or design a service that means they want to learn from each other, solve problems and enable residents to co-own the work
  • experiment on the ground to show early visible impact so other people can pick up the baton and grow the impact
  • create opportunities for people to shine through their skills and stretch themselves, through learning new ones and building new relationships that help them build strong networks that help drive change
  • Acting in a way that doesn’t embody my values as much as I could
  • Opportunity for people to lead and create impact
  • Opportunity to develop their identity and career
  • Opportunity to learn and work in new ways
  • Opportunity to build relationships and networks
  • Challenge themselves to be more inclusive and ambitious
  • Working out the nuts and bolts of a project and strategy
  • Building day to day relationships with colleagues on a specific issue
  • Analysing research and writing strategies
  • Curious and excited as I love taking on a new challenge, and providing advice, particularly in a new environment
  • Uncertain initially if the reason I’m involved with them isn’t clear, but then I quickly identify with them how I can help
  • Questioning whether someone in my team or another team or organisation has better knowledge and skills to get involved in helping them than me



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Head of Policy Design, Scrutiny & Partnerships @newhamlondon #localgov Co-founder of #systemschange & #servicedesign progs. inspired by @cescaalbanese