🛠️ Making stuff that matters: how digital culture is reshaping public servicesA few years ago, I wrote a post called The resolutions won’t be televised, reflecting on how public services need to think differently —…13h ago13h ago
🌍 Travelling the silk roads — and what it taught me about power, people and public serviceI picked up Peter Frankopan’s The Silk Roads while on holiday, expecting a sweeping history lesson. What I didn’t expect was how much it…2d ago2d ago
⏳ How do we take a journey into the future to improve the world we’re in — together?A few years ago, I joined the Long Time Project to explore how we can build empathy across generations — not just by thinking about the…3d ago3d ago
🤝 How do we live in the 21st century — together?🤝 How do we live in the 21st century — together?4d ago4d ago
How we communicate change when everything’s changingIn local government, change is constant. Restructures, redesigns, cost-of-living pressures, regeneration schemes, planning proposals —…Jun 5Jun 5
Designing spaces for belonging: how we’re shaping networks that holdInclusion can feel like a lofty word. It appears in strategies, mission statements, and policies. But for many of us, what really matters…Jun 4Jun 4
From the kitchen table to community action: designing change from the ground upNot every big idea starts in a boardroom.Jun 3Jun 3
Designing for what’s next: how public services can shape futures we want to live inWhen I was younger, when I went on holiday to my French grandparents, I used to walk down to the market with my “meme”. She’d chat to the…Jun 2Jun 2
Community-led, climate-ready: How public spaces can spark grassroots action on the climate crisisWhen we launched the Think & Do Camden space with communities, we gave ourselves two weeks to set it up and six weeks to learn. It wasn’t…Jun 1Jun 1
🌱 Changing the system, three steps at a timeI remember one of the first change projects I worked on — a service redesign that brought together frontline staff, residents, analysts…May 31May 31