How can we develop a system of relational public services that can bring together local communities and work better for communities?

Relational public services can improve outcomes by giving citizens more control and confidence to resolve their problems.

How can we develop a system of relational public services that…

I’ve been looking at the trends over the last year and there’s an increasing contradiction between what people say they believe in and what they do. The ambitions of organisations are bolder than ever before where they want not just change but systems change, not just innovation but disruptive innovation…

I remember seeing Ways of Seeing by John Berger on my parent’s bookshelf and being intrigued about it helps us think about the world we live in.

“Ways of knowing which can live without the answer, but cannot ignore the experience”

For each of these, I looked at great…

One organisation’s “edge” is another network’s “connection” or even centre of creativity, between scale-free networks (i.e. Facebook) and small-world networks (i.e. a neighbourhood) dependent on intimacy and proximity. We can see the power of networks all the way from Jon Snow’s cholera map to Demos’ analysis of social media through to the work by Nicolas Christakis of social networks.

What is the “edge” of your organisation?

How do you learn from the “edge” of your organisation or your communities?

How can you bring their practices into the centre?

noelito

Head of Strategy (Communities) @camdencouncil #localgov Director @euroalter Co-founder of #systemschange & #servicedesign progs. inspired by @cescaalbanese

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